Privacy Policy
We are M1 candles, a company located in Geel, Lebonstraat 92, Belgium. VAT number: BE 0803.258.483. In this document, M1 candles will be referred to as 'we'.
This Privacy Statement is designed to help you understand everything you need to know about the what, why and how of our data collection and processing, and what your legal rights are as an individual.
We hope you'll take a moment to read this document. We've tried to keep it as simple as possible, and we'll keep you informed of any future changes to how we process your personal data before implementing them.
M1 Candles takes its responsibilities regarding the protection of your data very seriously, and we encourage you to familiarize yourself with our practices. If you don't understand anything in this policy or have any questions, please feel free to contact us using the information below.
Why do we collect personal data?
The information we collect from you is done to:
- Fulfilling contractual obligations, i.e., delivering goods and services
- Improve service
- Notifying you of any changes to goods and/or services that may affect people
- Provide direct marketing
- Improve marketing performance
- Improve our website to deliver content more efficiently
- Monitor our website and/or portal activity to identify usage trends
- Oversee statistical analyses and conduct market research
The terms of use
Consent
In order for M1 candles to process your personal data, we need your permission to do so.
Contractual necessity
M1 candles is required to process your data for the purpose set out above in order to fulfil the terms of a contract between us and you, or it may be to fulfil the terms of a contract that is not yet in force but is intended to be in force shortly.
Legitimate interests
M1 candles will process your data for certain legitimate business interests, including some or all of the following:
- Fulfilling contractual obligations, i.e., delivering goods and services
- Improve service
- Notifying you of any changes to goods and/or services that may affect people
- Provide direct marketing
- Improve marketing performance
- Improve our website to deliver content more efficiently
- Monitor our website and/or portal activity to identify usage trends
- Oversee statistical analyses and conduct market research
When we process your data for the reasons mentioned above, we will always prioritize your data protection rights. You have the right to object to this processing if you wish. More information about objecting to processing can be found below.
Who will we share your data with?
In order to achieve the above-mentioned purposes for which we process your personal data, we may need to share this information with various external organizations, such as third party data processors, to establish various necessary resources.
M1 candles will never share your personal data with third parties who wish to use it for their own purposes, including:
- Selling your data
- Sharing your data so that third parties can sell it to you
No third party employed by us who needs access to our data to perform their duties may use this data for any purpose unrelated to the purposes stated above.
Where is my data stored?
M1 candles stores all its data in Belgium at its main location, Lebonstraat 92, 2440 Geel, in a secure location. When transferring data to external organizations, M1 candles has implemented the following security measures to ensure appropriate security measures are in place:
- Confirmed that all external organisations we work with are GDPR compliant
- Written consent obtained to confirm that the processing and use of Personal Data will take place solely for the purpose of performing the Services under the Main Contract
How long do we retain your data?
Consent
Where the legal basis of our processing is based on your consent, we will retain the personal data for:
- As long as we have your consent to do so (see below about withdrawing your consent)
Legitimate interests
When the legal basis for our processing is based on legitimate interests, M1 candles will store your personal data for:
- As long as we have your consent to do so (see below about withdrawing your consent)
M1 candles uses automated decision-making processes or profiling for the following purposes:
- No
After we receive a request to withdraw consent, we may contact you to verify the request.
Withdrawing your consent to the processing of your personal data will not affect the lawfulness of the previous processing.
Your rights, our responsibility
You are immediately granted several rights as soon as you provide us with your personal data. We want to let you know that at M1 candles, we take your rights as a natural person seriously and will always conduct ourselves in a manner that respects our responsibility to uphold your legal rights.
Withdraw consent
Should the time come when you no longer wish us to have or use your personal data, you can withdraw your consent, and you can withdraw your consent at any time. To withdraw your consent to the processing of your data, please send an email to info@m1candles.be with instructions about your wishes.
The right of access
This gives you the right to confirmation as to whether or not your personal data is being processed, and to receive all relevant details about what those processing activities are.
If you would like to view the personal data we hold about you, please contact us by email at info@m1candles.be.
The right to erasure ('right to be forgotten')
You have the right to request that we erase any personal data we hold about you, and we must respond to that request without undue delay. There are some conditions attached to this right, but we will make every effort to respond to or receive a "Right to be Forgotten" request within 30 days.
The right to rectification
This one is pretty straightforward: if you notice that the information we hold about you is incorrect or incomplete, you can request that we correct the error. We will make every effort to respond to such requests promptly.
The right to restriction
You have the right to restrict our processing of your personal data and to ensure that processing only takes place with your consent or for legal purposes.
The right to object
The right to object is a fundamental freedom enjoyed by all democracies. If you wish to object to how we use or have used your personal data, you can do so freely.
However, if you wish to lodge a complaint about M1 candles with a supervisory authority, you can contact the Information Commissioners Office on +32 (0)2 274 48 00, or use one of the other notification methods listed on their website – https://www.gegevensbeschermingsautoriteit.be/.
The right to portability
This is a legal right you are afforded, and one that most companies already offer; it essentially states that, if you request it, we must pass on all the data you have provided to us to another provider of your choice.
The right to complain
We will always strive to maintain the highest standards and encourage our customers' trust in us as an organization. To achieve this, we request that you first bring any complaints to our attention so we can thoroughly investigate the matter.
Our contact details
If you would like to contact M1 candles to speak with our Data Protection Representative, you can do so using one of the contact details below:
M1 candles
Lebonstraat 92
2440 Yellow
Belgium
+32 (0) 488 09 36 27
info@m1candles.be
